Posted 11 hours ago
Tech Support Specialist
Adeeba E Services Pvt Ltd
Perks & benefits
Education AllowanceHealth InsuranceHousing AllowanceTransportation
Requirements
Excellent English communication skills, 6 months international outbound experience, BPO experience preferred, Ability to work night shifts
Skills
Technical Supportcustomer service
About the role
About the Company
Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software. Leveraging its proprietary Digital Service Cloud software technology platform, Adeeba delivers support services to millions of customers globally.
Responsibilities
- Provide inbound technical support for US and UK markets
- Act as a Web Consultant for Australian clients
- Handle UK Telecom call blocking processes
- Deliver high-quality customer service via phone and digital channels
Requirements
- Excellent English communication skills
- Minimum 6 months experience in International Outbound for Inbound Tech roles
- Previous BPO experience preferred
- Ability to work night shifts
- Immediate availability to join
Preferred Qualifications
- Graduate or Undergraduate degree
- Experience in international support processes
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Adeeba E Services Pvt Ltd · Kolkata
