Posted 5 hours ago
Tech Support Executive
Adeeba E Services Pvt Ltd
Requirements
Excellent English fluency, Graduate or 10+2 educated, Ability to work night shifts, Experience in International BPO preferred
Skills
Technical Supportcustomer service
About the role
Responsibilities
- Handle inbound calls from customers to resolve technical issues
- Troubleshoot problems regarding printers, routers, and email
- Support customer queries and provide necessary assistance
- Report directly to the team lead
- Maintain proactive work habits within the support process
Requirements
- Graduate or 10+2 educated candidates
- Excellent English fluency and communication skills
- 1 year of experience in International Voice is an advantage
- Experience in International BPO (inbound or outbound) is preferred
- Ability to work rotational and night shifts
- Must be between 18-32 years of age
- Work experience certificates required
Benefits
- Fixed salary paid on the 1st of every month
- 24 approved paid leaves plus birthday leave
- Attendance, daily, spot, and referral incentives
- Loyalty bonus up to Rs. 5000
- No bond requirement
- Direct company payroll
About the Company
Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software.
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Adeeba E Services Pvt Ltd · Kolkata
