Tech Support Executive

Responsibilities

• Attain inbound calls from customers regarding printers, routers, emails, and other devices
• Analyze technical issues correctly to provide solutions
• Pitch and sell relevant service plans and software to customers
• Process customer payments and close calls effectively

Requirements

• Minimum 6 months experience in an international outbound technical process
• Excellent English fluency
• Ability to work night shifts (US Shift)
• Undergraduate degree
• Strong communication and pitching skills

Benefits

• Fixed monthly salary and high incentives
• 24 leaves per year plus compensatory offs and birthday leaves
• Daily, monthly, and spot incentives
• Medical benefits
• No shift extensions

About the Company

Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses globally, leveraging its proprietary Digital Service Cloud technology platform.