Tech Support Executive

Responsibilities

• Attain inbound calls from customers regarding printers, routers, emails, and other devices
• Analyze technical issues correctly to provide solutions
• Pitch and sell relevant service plans and software to customers
• Process customer payments during calls

Requirements

• Minimum 6 months experience in an international outbound technical process
• Excellent English fluency
• Ability to work night shifts (US Shift)
• Graduate or Undergraduate degree
• Strong communication and sales pitching skills

Benefits

• Fixed monthly salary
• High incentive structure including daily, monthly, and spot incentives
• 24 leaves per year plus birthday leaves and compensatory offs
• Medical benefits
• No extension of shift timings

About the Company

Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software.