Posted 5 days ago
Tech Support Executive
Adeeba E Services Private LimitedTech Support Executive
Perks & benefits
Education AllowanceHealth InsurancePaid LeaveCommission
Requirements
6+ months technical support experience, Excellent English communication, Ability to work US night shifts, Payment gateway handling skills
Skills
Technical Supportcustomer service
About the role
Responsibilities
- Handle inbound technical support calls for the US shift
- Manage call closures including processing payments through various gateways
- Utilize convincing and sales skills to assist customers
Requirements
- Minimum 6 months to 1 year of experience in Outbound or Inbound technical support
- Excellent English communication skills
- Ability to work US night shifts (9:00 PM - 7:00 AM)
- Proven ability to close calls and handle payments
- Age between 18 and 35 years
Benefits
- Fixed salary paid on the 1st of every month
- High performance incentives and attendance allowances
- 24 leaves per year plus compensatory offs and birthday leaves
- Extra payouts for employee referral schemes
- Friendly working environment with growth opportunities
About the Company
Adeeba E Services operates leading online and mobile marketplaces in retail and wholesale trade, providing technology and services to enable commerce within their ecosystem.
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Adeeba E Services Private Limited · Kolkata