Posted a day ago
Tech Support Associate
Adeeba E Services Pvt LtdTech Support Associate
Perks & benefits
Education AllowanceHealth InsuranceHousing AllowancePaid LeaveRelocation AllowanceTransportation
Requirements
Excellent English communication skills, 6 months International Outbound experience, BPO experience preferred, Immediate availability
Skills
Technical Supportcustomer service
About the role
About the Company
Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software. Leveraging its proprietary Digital Service Cloud software technology platform, Adeeba delivers support services to millions of customers globally.
Responsibilities
- Provide inbound technical support for US and UK markets
- Assist customers with computing and communications device issues
- Handle technical support processes within a BPO environment
Requirements
- Excellent English communication skills
- Minimum 6 months experience in International Outbound processes
- Previous BPO experience preferred
- Ability to join immediately
- Graduate or undergraduate degree
Benefits
- Fixed salary with high incentives
- Daily, monthly, and attendance incentives
- Annual loyalty bonus
- Referral bonuses
- Salary increments after 9 months
- No extension of shift timings
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Adeeba E Services Pvt Ltd · Kolkata
