Tech Support Associate

Responsibilities

• Handle inbound calls from customers regarding printers, routers, and email issues
• Analyze technical issues correctly to provide solutions
• Pitch and sell relevant service plans and software to customers
• Process customer payments during calls

Requirements

• Minimum 6 months of experience in an international outbound tech process
• Excellent English fluency
• Ability to work night shifts (US shift)
• Graduate or undergraduate degree
• Strong communication and sales pitching skills

Benefits

• Fixed monthly salary and high incentives
• 24 leaves per year plus compensatory offs and birthday leaves
• Daily, monthly, and spot incentives
• Medical benefits

About the Company

Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses globally, leveraging its proprietary Digital Service Cloud technology platform.