Tech Sales Executive

Responsibilities

• Provide inbound and outbound technical support for US-based customers
• Troubleshoot technical issues related to computers, printers, broadband, routers, and email
• Resolve issues involving Mac, iPhone, and iPad
• Handle customer inquiries and provide accurate technical resolutions
• Utilize convincing and sales skills to close calls

Requirements

• 1 to 2 years of experience in Inbound/Outbound Technical Support within an International BPO
• Proven experience in Outbound Tech Support for at least 6 months to 1 year
• Strong English communication skills
• Ability to work US night shifts
• Proficiency in troubleshooting hardware and software issues
• Ability to join immediately

Benefits

• Fixed salary paid on the 1st of every month
• 24 leaves per year plus compensatory offs and birthday leaves
• Attractive incentive structure
• No extension of shift timings
• Friendly working environment

About the Company

Adeeba E Services operates leading online and mobile marketplaces in retail and wholesale trade, providing technology and services to enable commerce within their ecosystem.