Tech Lead, Systems Engineering

Responsibilities

• Support developers with the design, onboarding, and operation of Java microservices within Kubernetes environments
• Design and modify complex Helm charts from scratch, including advanced templating
• Debug non-application issues in Kubernetes, including pods, logs, and events
• Collaborate with development teams from the initial design phase through to production deployment
• Manage and optimize CI/CD pipelines using GitLab CI and Argo CD
• Support application observability and monitoring using tools like Dynatrace to analyze metrics and traces
• Consume and understand Terraform code for infrastructure context

Requirements

• 4+ years of experience in systems engineering
• 2+ years of experience in team leadership roles
• Hands-on production experience with Kubernetes microservices (Docker, Ingress, Istio)
• Expert-level knowledge of Helm templating and troubleshooting
• Proven experience with GitLab CI and Argo CD
• Experience with observability tooling (APM, Kubernetes monitoring, metrics, logs, and traces)
• Basic orientation with AWS IAM
• Strong communication skills with a focus on developer-oriented DevOps support

Preferred Qualifications

• Deep technical confidence in Kubernetes and application observability
• Ability to quickly analyze complex production problems using monitoring data

About the Company

Fiserv is a global leader in Fintech and payments, connecting financial institutions, corporations, merchants, and consumers millions of times a day. We move money and information securely and reliably to power the global economy.