Team Member

Responsibilities

• Engage with cafe guests to create a culture of hospitality
• Provide menu suggestions and answer guest questions
• Manage and solve guest recovery situations
• Ensure cleanliness and organization throughout the cafe
• Complete tasks and prep as assigned by leadership
• Collaborate with a diverse team in a fast-paced environment
• Maintain punctuality and arrive in uniform

Requirements

• Exceptional communication skills
• Ability to remember complex menu details and operations
• Ability to stand, walk, and smile for extended periods
• Ability to stoop, kneel, and ascend/descend stairs or ladders
• Ability to push, pull, lift, or carry up to 35 lbs

Preferred Qualifications

• Previous hospitality experience
• Previous food and beverage experience

About the Company

Saxbys is a coffee company headquartered in Philadelphia that focuses on student engagement and empowerment, creating a culture that fosters students to run their own impactful businesses.