Team Manager

Responsibilities

• Partner closely with the management team and advisors to drive category performance and commercial results
• Lead, motivate, and supervise the sales team on the shop floor to deliver consistently elevated customer experiences
• Drive sales goal attainment through active floor presence and real-time performance coaching
• Role model Burberry Behaviours, embedding brand values into daily ways of working
• Support talent development through regular feedback, coaching, and performance conversations
• Contribute to a positive, inclusive, and high-performing team environment within the Regent Street flagship

Requirements

• Proven experience leading teams within a fast-paced premium or luxury retail environment
• Commercially minded with a clear understanding of how to drive category performance and sales outcomes
• Confident coaching others in the moment with a people-centred and supportive leadership style
• Passionate about delivering exceptional customer experiences and building long-term client relationships
• Collaborative and adaptable, with the ability to thrive in a varied flagship environment
• Aligned with Burberry values and motivated by purpose-led luxury

About the Company

Burberry is a purposeful, values-driven luxury brand. We believe creativity opens spaces, and our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers, and our communities.