Team Leader - Front of House

Responsibilities

• Support and coach the team to ensure they reach their potential in both the shop and kitchen
• Lead by example and be hands-on when required
• Assign duties amongst team members to match productivity and skill sets
• Lead Speed of Service principles and ensure the team follows the 6 Key Points of Service
• Ensure food safety, health & safety standards, and production processes are strictly followed
• Manage shop profitability through forecasting, rota management, ordering, and production
• Maintain stock control and follow merchandising guidelines to drive sales

Requirements

• Ability to lead and coach a team in a fast-paced environment
• Commitment to high standards of customer service and food quality
• Strong communication skills to coordinate between kitchen and front of house
• Ability to manage operational tasks including ordering and stock control

Benefits

• 50% employee discount in all Pret A Manger and Carebrook stores in Ireland
• Free food and drinks whilst on shift
• Weekly team bonus scheme and Star Team Awards
• Clear progression plans and internal promotion opportunities
• 20% discount in Duty Free
• Discounted airport bus travel and free car parking (upon completion of airport pass)