Posted 2 days ago
Team Leader for US Tech Support
Adeeba E Services Pvt Ltd
Requirements
6+ months international outbound tech experience, Fluent English, Comfortable with night shifts, Technical troubleshooting skills
Skills
Technical Supportcustomer serviceSales
About the role
Responsibilities
- Handle inbound calls from customers regarding printers, routers, and email issues
- Analyze technical issues and recommend relevant software or service plans
- Pitch service plans to customers and close sales
- Process customer payments over the phone
Requirements
- Minimum 6 months experience in an international outbound technical process
- Excellent English communication skills
- Ability to work night shifts (US shift)
- Experience in technical support or sales processes
- Graduate or undergraduate degree
Benefits
- Fixed monthly salary and high incentives
- 24 leaves per year plus compensatory offs and birthday leaves
- Daily, monthly, and spot incentives
- Medical benefits
About the Company
Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software.
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Adeeba E Services Pvt Ltd · Kolkata
