Team Leader - DAD Sales

Responsibilities

• Monitor lead sizing to maintain an average of 30 leads per user
• Oversee and complete the account opening process including Saathi and Drishti training
• Manage a team of 2 mentors, guiding them in their roles and responsibilities
• Achieve business KPAs by ensuring high agent productivity
• Train team members on opening, closing, and objection-handling skills
• Conduct knowledge sessions to ensure 100% team coverage
• Perform daily call audits to ensure adherence to quality standards
• Conduct 5 mock calls each day for training purposes
• Drive referral business by managing lead creation on a per-user basis

Requirements

• Minimum of 2 years of experience as a Team Leader in a similar environment
• Graduate, Post-Graduate, or MBA degree
• Excellent communication skills
• Strong knowledge of broking and operations
• Proficiency in trading applications and MS Office
• Experience with BPO operations and team management
• Fluency in Telugu, Tamil, Malayalam, Kannada, Hindi, and English
• Age below 35 years

About the Company

Motilal Oswal Financial Services is a leading financial services firm providing a wide range of investment and broking solutions.