Team Leader (Business Manager)

Responsibilities

• Manage and monitor the overall operations of the branch/point office
• Ensure portfolio quality and quantity grow according to company goals
• Lead staff performance through capacity development, monitoring, and conflict management
• Oversee recruitment, service, and partner assistance following SOPs to ensure partner satisfaction
• Responsible for evaluation, validation, and approval of financing applications based on credit rating and partner eligibility
• Ensure optimal branch repayment rates
• Manage field operational strategies including expansion, financing, and partner assistance
• Oversee all branch office administration

Requirements

• Minimum SMA/SMK/Equivalent education
• Minimum 2 years of experience leading a team
• Experience leading teams of 5-10 members
• Minimum 2 years of experience in Micro Finance as a Manager (Grameen system experience preferred)
• Ability to develop sales and marketing strategies to achieve targets
• Must own a motorcycle and hold a valid SIM C license