Team Leader

Responsibilities

• Manage and monitor the overall performance of the branch/point office
• Ensure portfolio quality and quantity grow according to company goals
• Lead staff development, performance monitoring, and conflict management
• Oversee recruitment, service, and partner assistance following SOPs
• Evaluate, validate, and approve financing applications based on credit ratings and partner eligibility
• Maintain optimal branch repayment rates
• Manage field operational strategies including expansion and partner assistance
• Oversee branch office administration and ensure compliance with policies and procedures

Requirements

• Minimum Diploma degree
• At least 2 years of experience in team leadership
• Experience leading teams of 5-10 members
• Minimum 2 years of experience in Micro Finance as a Manager (Grameen system experience preferred)
• Ability to develop sales and marketing strategies to achieve targets
• Must possess a motorcycle and a valid SIM C driver's license
• Willingness to be placed throughout the Tanggamus Regional working area

Preferred Qualifications

• High discipline, integrity, honesty, and transparency
• Strong communication and collaboration skills
• High learning spirit, especially in analyzing information and data
• Adaptable to change and target-oriented
• Ability to build a coaching culture to improve team performance