Team Lead

Responsibilities

• Assist the Store Manager with operational, sales, and merchandising objectives
• Provide outstanding customer service and resolve customer complaints
• Promote a safe and productive work environment for team members, customers, and vendors
• Execute merchandising activities, including promotional and seasonal tasks
• Perform opening and closing procedures and manage bank deposits
• Supervise cash handling and operate the point-of-sale system
• Ensure the safety and well-being of live animals, including sanitizing holding tanks
• Organize and prioritize daily workflow and assign duties to team members

Requirements

• Must be at least 18 years of age
• Possess a valid driver’s license
• Ability to lift and move merchandise or live animals weighing up to 50+ pounds
• Ability to stand, kneel, bend, and climb ladders for extended periods
• Ability to work varied hours, including nights, weekends, and overtime

Preferred Qualifications

• Previous retail experience
• Knowledge of pets, live animals, or pet products
• Prior supervisory or leadership experience
• Basic computer skills

Benefits

• Medical, dental, and vision coverage
• Company-paid life and disability insurance
• Paid parental leave
• Tuition reimbursement
• Family planning resources including adoption and surrogacy assistance

About the Company

Petsense by Tractor Supply is dedicated to providing legendary service to pet owners. Our team members are the heart of our success, and we are committed to supporting them with a comprehensive and accessible total reward package designed to support their well-being.