Team Lead, Operations

Responsibilities

• Deliver outstanding consumer experiences by applying the C.H.A.R.M service model
• Lead by example on the sales floor to achieve and exceed personal and team sales goals
• Manage day-to-day team activities, including delegating tasks and monitoring progress
• Execute key holder responsibilities such as opening/closing procedures and cash handling
• Assist in all store departments, including POS management, merchandising, and stockroom operations
• Act as a brand ambassador by staying informed about product launches and brand initiatives
• Adhere to all company policies regarding asset protection, inventory control, and compliance

Requirements

• Must be 18 years of age or older
• 2-3 years of retail experience
• Ability to stand, walk, kneel, or balance for a minimum of 8 hours per shift
• Ability to lift 30 pounds or more with assistance
• Flexibility to work a schedule that includes nights, weekends, and holidays
• Ability to climb and descend ladders while carrying merchandise

Preferred Qualifications

• Prior experience in a retail store leadership role

Benefits

• Medical, dental, and vision coverage
• Life and AD&D insurance
• Short-term and long-term disability coverage
• Paid time off
• 401k program with company match
• Company incentive program eligibility

About the Company

Crocs, Inc. is a global leader in casual footwear, dedicated to crafting unforgettable consumer experiences. We encourage our team members to break molds and create something better in a high-growth, fast-paced environment.