Team Lead

Responsibilities

• Deliver exceptional customer service to ensure patients and customers are delighted
• Assist customers with eyewear selections and provide expert product recommendations
• Serve as a responsible alternate store key holder
• Manage key optical and lab processes to ensure high-quality results
• Perform edging and mounting of lenses and ensure finished eyewear meets optical standards
• Maintain and clean lab tools and systems while demonstrating safe work practices
• Train and support associates to strengthen their knowledge of lens and lab technology

Requirements

• HS diploma or GED
• Strong optical and retail experience
• Knowledge of current optical theory and merchandise
• Leadership and training experience
• Edging and mounting experience
• Basic optics knowledge and optical measurement experience
• Strong communication, interpersonal, and problem-solving skills
• Proficiency with cash registers, computers, and calculators

Preferred Qualifications

• State licensure and/or ABO Certification
• LensCrafters Final Eyewear Inspector Certification
• Completion of LensCrafters Quality, Fitting & Adjusting Program
• Experience with optical machinery and instruments
• AccuFit Digital Measurement System certification

About the Company

LensCrafters is a place for visionaries, pairing state-of-the-art technology with a personal approach to eye care. As part of EssilorLuxottica, we are part of a global leader in the design, manufacture, and distribution of world-class vision care products and iconic eyewear.