Team Lead IC/QA

Responsibilities

• Lead and execute daily cycle counts, inventory audits, and quality inspections
• Monitor inventory accuracy and perform root cause analysis for discrepancies and shrink
• Ensure accurate system transactions within WMS/ERP and support physical reconciliations
• Conduct product inspections to ensure compliance with company quality standards
• Document defects, damages, and process non-compliance while implementing corrective actions
• Lead and motivate a team of ICQA associates, assigning tasks and ensuring productivity targets are met
• Train new team members on inventory and quality procedures
• Track and report key metrics including inventory accuracy, defect rates, and audit completion
• Identify process improvement opportunities and participate in Lean or Six Sigma initiatives

Requirements

• High school diploma or GED required
• 2–5 years of experience in inventory control, quality assurance, or warehouse operations
• Experience working with WMS or ERP systems
• Proficient in Microsoft Excel and reporting tools
• Strong analytical, problem-solving, and communication skills
• Ability to stand, walk, and lift up to 40 lbs in a warehouse environment

Preferred Qualifications

• Associate or bachelor’s degree

About the Company

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming. Our mission is to allow sports fans to Buy, Collect, and Bet through a vertically-integrated platform of digital and physical capabilities.