Tax Associate

Responsibilities

• Help customers complete taxes using Intuit TurboTax products
• Provide tax advice, full service return preparation, and tax calculations
• Manage product and software inquiries
• Utilize government websites and professional resources to deliver accurate answers
• Interact with customers via video and audio communication tools
• Document interactions to maintain accurate records

Requirements

• Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns
• Experience using commercial tax preparation software
• Active PTIN
• Excellent customer service skills
• Ability to interact professionally via video and audio tools

Preferred Qualifications

• Intuit Academy Level 1 badge (reduces experience requirement to 1+ year with 30+ paid returns)

Benefits

• 401(k) savings plan with Intuit matching
• Paid sick leave
• Intuit provided E&O insurance
• Employee stock purchase plan
• Employee assistance program
• Product discounts and free copy of TurboTax Live

About the Company

Intuit is seeking Tax Associates for the upcoming tax season to help power prosperity around the world through inclusive and just employment ecosystems.