Taskforce

About the Company

At Amartha, we empower micro-businesses across Indonesia, enabling growth and equal prosperity. We’ve supported over 2.7 million entrepreneurs—mostly women—by disbursing IDR 22.8 trillion in funding.

Responsibilities

Back-Up Operations

• Conduct surveys, validate, and disburse funds to partners at the point of contact
• Perform daily closing activities at the point of contact
• Handle administrative activities at the assigned point as the Branch Manager (BM)
• Conduct visits and monitor the point team
• Ensure that disbursement targets and Outstanding PAR (Problematic Account Rate) are achieved
• Propose mapping of Majelis and Business Partners (BP)

Recovery Process

• Manage the portfolio by identifying issues and implementing action strategies for resolution
• Analyze issues at the point of contact
• Provide feedback to LPR and HMB to take corrective actions
• Provide guidance to ensure recovery targets are achieved
• Propose strategic initiatives to support recovery and performance goals

Requirements

• At least 2 years of experience in the Grameen field or in another financial company
• Experienced in collections and handling problematic customers
• Knowledgeable in and able to implement business processes based on the Grameen model
• Willing to be placed at any Amartha branch across Indonesia for 3-6 months
• Willing to travel and be stationed anywhere in Indonesia