Talent Engagement Specialist

Responsibilities

• Welcome clients professionally and maintain an organized front desk and resource area
• Conduct client outreach, sign-in clients, and schedule appointments
• Triage client needs and provide relevant information
• Accurately enter and maintain client information in the database
• Manage incoming business calls and route to appropriate staff
• Identify and suggest process improvements to enhance workflow
• Maintain confidentiality and professionalism with sensitive client information
• Collaborate with team members to support daily operations

Requirements

• High School Diploma or GED
• 1-2 years of clerical or administrative experience preferred
• Strong organizational and multitasking skills
• Excellent interpersonal and communication skills
• Ability to work independently and collaboratively
• Comfort working with diverse backgrounds

Preferred Qualifications

• Proficiency in Spanish (speaking, reading, and writing)
• Experience in community outreach, social services, or client engagement

About the Company

Equus Workforce Solutions is a leading provider of workforce development services in North America, focusing on the development, design, and delivery of demand-driven workforce solutions.