Systems Specialist

Responsibilities

• Monitor, troubleshoot, and resolve Level 1 and Level 2 production issues for applications and batch jobs.
• Manage and maintain production environments across hybrid cloud architectures (On-Prem and Google Cloud).
• Collaborate with application development teams to onboard new services for NOC monitoring.
• Implement and document production issue resolution processes and technology standards.
• Work in a 24/7 shift rotation to ensure continuous monitoring of critical systems.
• Train team members on cloud technologies and incident response procedures.
• Utilize Dynatrace to identify root causes and perform deep-dive troubleshooting.

Requirements

• Bachelor's degree in Computer Science, Management, or a related field.
• 3-5 years of professional experience in systems or production support.
• Hands-on experience with cloud infrastructure management, preferably Google Cloud Platform (GCP).
• Proficiency with Terraform for Infrastructure as Code (IaC) and automation.
• Experience with Kubernetes for container orchestration and Cloud Native GCP resources.
• Understanding of CI/CD workflows, specifically using GitLab CI/CD.
• Strong knowledge of Linux systems, networking, and batch job management.
• Experience using Dynatrace for monitoring and root-cause analysis.

Preferred Qualifications

• Proven experience monitoring and resolving issues in hybrid cloud environments.
• Ability to work effectively within collaborative, cross-functional teams.

Benefits

• Competitive salary and 401(k) with company contributions.
• Comprehensive medical, dental, and vision plans.
• Paid time off and various insurance options (life, disability).
• Employee discounts at AutoZone stores.
• Tuition reimbursement and professional growth opportunities.
• Mental health support through the AutoZoners Living Well program.

About the Company

AutoZone is a leading distributor of automotive parts and accessories. Our culture is centered on the customer and our commitment to "Going the Extra Mile," defining our identity for both our customers and our AutoZoners. We value dedication, teamwork, and continuous professional growth.