Systems Programmer/Analyst

Responsibilities

• Configure, develop, test, and maintain applications across enterprise systems including ERP, SIS, CRM, and HRIS.
• Design and build custom workflows, integrations, reports, and system enhancements.
• Develop and maintain integrations using APIs, middleware, and ETL processes to ensure consistent data flow.
• Perform system upgrades, patches, and release management in coordination with ITS teams.
• Support user-facing portals and provide Tier 2/3 technical support for enterprise applications.
• Manage role-based access and ensure data security and regulatory compliance (e.g., FERPA, HIPAA).
• Partner with campus stakeholders to translate business needs into technical solutions.

Requirements

• Bachelor's degree in Computer Science, Information Systems, Information Technology, or a related field.
• 3-5 years of experience in enterprise systems administration, configuration, development, or support.
• Demonstrated experience with major enterprise student information (SIS) or ERP platforms (e.g., Ellucian Banner, Oracle Student, Workday Student).
• Experience developing system integrations using APIs, ETL tools, or middleware.
• Proficiency in SQL, Python, Java, or similar programming/scripting languages.
• Strong knowledge of relational database concepts and query optimization.
• Excellent analytical, problem-solving, and communication skills.

Preferred Qualifications

• Experience with Salesforce or other enterprise CRM platforms.
• Experience in a higher education setting managing student, HR, or financial systems.
• Familiarity with identity management and single sign-on (e.g., LDAP, SAML, Microsoft Entra ID).
• Knowledge of cloud-hosted SaaS enterprise platform models.
• Experience with agile or iterative delivery methods.

Benefits

• Multiple health, dental, and vision plan options.
• Up to 8% retirement plan match.
• Generous leave time, including vacation, sick, personal time, and 12+ holidays per year.
• Educational benefits: UNE tuition waiver for employees, spouses, and domestic partners.

About the Company

The University of New England is Maine’s largest private university, offering a supportive community and hands-on learning across multiple campuses in Maine and Morocco, as well as flexible online programs. We are a leading provider of health professionals and host nationally recognized programs in marine sciences, business, and the arts.