Systems Operations Engineer

Responsibilities

• Participate in complex technical issues and initiatives related to large-scale applications, systems, databases, and other technical products.
• Identify opportunities for process improvements within technical support strategies and plans.
• Review and analyze technical queries to extract data, create standard databases, or perform limited programming to fine-tune systems.
• Present recommendations for resolving complex technical queries and analyze performance trends.
• Act as an internal consultant regarding the use of tools and processes.
• Provide technical information related to supported system areas to functional colleagues, internal partners, and stakeholders.

Requirements

• 2+ years of Systems Engineering experience, or equivalent demonstrated through work experience, training, or education.

Preferred Qualifications

• L2 Support experience with strong ITIL process knowledge and troubleshooting skills.
• Hands-on experience in automation using shell, pearl, Python, or AI tools.
• Strong knowledge of monitoring tools such as ITRS Geneos, AppDynamics, or Splunk.
• Strong knowledge of Database, MQ, and middleware technologies.

About the Company

Wells Fargo & Company (NYSE: WFC) is a leading financial services company with approximately $2.1 trillion in assets. We provide a diversified set of banking, investment, and mortgage products and services through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management.