Systems Navigator

Responsibilities

• Provide assessments, intake, care planning, and light case management for program participants
• Coordinate care in conjunction with a multidisciplinary team
• Support participants in navigating administrative and financial requirements for pharmaceutical access
• Provide outreach-based supports including community accompaniment, home visits, and advocacy
• Distribute safer drug use supplies, safer sex supplies, and naloxone kits
• Utilize brief assessment, crisis response, and counseling skills to address immediate needs
• Maintain confidential records in accordance with privacy requirements
• Assist with overdose response and other medical emergencies as required

Requirements

• University degree in health, social services, counseling, social work, or psychology
• Minimum of four years of experience in direct social service delivery, ideally in harm reduction
• Experience with advocacy and navigating provincial support services (housing, income, healthcare)
• Demonstrated practice of social justice, anti-racism, decolonization, and trauma-informed care
• Knowledge of harm reduction, HIV/AIDS, Hepatitis C, and mental health
• First Aid certification and experience with naloxone administration
• Valid Class 5 BC Driver’s License and access to a personal vehicle

Preferred Qualifications

• Lived expertise relevant to the position
• Experience managing hostile interactions using non-violent communication

About the Company

AVI Health & Community Services is a multi-disciplinary community-based organization providing HIV, hepatitis C, and harm reduction services across Vancouver Island. We work within a social justice and health promotion framework to ensure equity and access to services for all.