Systems Engineer

Responsibilities

• Perform IT Support services to users onsite
• Use a ticketing system to manage support queries
• Maintain documentation and comply with organizational rules and guidelines
• Adhere to strict change control procedures

Requirements

• 2 years of IT experience in Desktop Support, Systems Engineering, or Systems Administration
• Proficiency in Microsoft Windows, Microsoft Office, and mobile device troubleshooting
• Support experience with Microsoft 365 stack (Exchange Online, SharePoint Online, Intune, Azure AD)
• Knowledge of Microsoft Windows Server Platforms, Active Directory, and Group Policy
• Understanding of networking concepts including TCP/IP, LAN/DMZ/WAN, DHCP, DNS, Routing, Switching, and Firewalls
• Basic understanding of virtualization platforms such as VMware or Hyper-V
• Experience working in an MSP environment
• Ability to lift up to 50 lbs and perform physical tasks including standing, kneeling, or climbing stairs

Preferred Qualifications

• Financial industry experience with Bloomberg, Thompson Reuters, FactSet, or CapIQ
• Experience with ConnectWise suite of products
• Exposure to Azure or AWS workloads
• Experience with Google Workspace, Box, Dropbox, Duo, Okta, or AirWatch
• Experience with Citrix XenApp or similar products
• Familiarity with cybersecurity solutions like Carbon Black, Cylance, CrowdStrike, or Cyberhat
• Experience with Mimecast, IronPort, or Proofpoint
• Knowledge of storage platforms such as Nimble, Pure Storage, NetApp, or EMC

About the Company

Atlas Technica’s mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown year over year through our uncompromising focus on service.