Systems Engineer

About the Company

Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown year over year through our uncompromising focus on service.

Responsibilities

• Perform IT Support services to users onsite
• Use of a ticketing system to manage support queries
• Maintain documentation and comply with rules and guidelines of the organization
• Adherence to strict change control procedures

Requirements

• 2 years of IT Experience (Desktop Support, Systems Engineering, Systems Administration)
• End User Support/Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device troubleshooting
• Support of primarily Microsoft 365 stack (Exchange Online, SharePoint Online, Intune, Azure AD)
• Systems Administration: Knowledge of Microsoft Windows Server Platforms, Active Directory, and Group Policy
• Support of Sophos or similar products for endpoint threat management
• Basic understanding of virtualization platforms such as VMware or Hyper-V
• Understanding of networking: TCP/IP, LAN / DMZ / WAN, DHCP, DNS, Routing, Switching, and Firewalls
• Experience working in an MSP environment
• Ability to lift/carry up to 50 lbs and perform physical tasks including standing, sitting, and climbing stairs

Preferred Qualifications

• Financial industry experience with Bloomberg, Thompson Reuters, FactSet, or CapIQ
• Experience utilizing the ConnectWise suite of products
• Exposure to Azure or AWS workloads
• Experience with Google Workspace, Box, Dropbox, Duo, Okta, or AirWatch
• Experience with Citrix XenApp
• Experience with cybersecurity solutions such as Carbon Black, Cylance, Crowdstrike, or Cyberhat
• Experience with Mimecast, IronPort, or Proofpoint
• Understanding of Storage and Virtualization platforms such as Nimble, Pure Storage, NetApp, or EMC