Systems Engineer

Responsibilities

• Perform IT Support services to users onsite
• Use a ticketing system to manage support queries
• Maintain documentation and comply with rules and guidelines of the organization
• Adherence to strict change control procedures

Requirements

• 2 years of IT Experience (Desktop Support, Systems Engineering, Systems Administration)
• End-User Support: Microsoft Windows, Microsoft Office, desktop, and mobile device troubleshooting
• Support of Microsoft 365 stack (Exchange Online, SharePoint Online, Intune, Azure AD)
• Systems Administration: Microsoft Windows Server Platforms, Active Directory, and Group Policy
• Support of Sophos or similar endpoint threat management products
• Basic understanding of virtualization platforms such as VMware or Hyper-V
• Understanding of networking: TCP/IP, LAN / DMZ / WAN, DHCP, DNS, Routing, Switching, and Firewalls
• Experience working in an MSP environment
• Ability to lift/carry up to 50 lbs and perform physical tasks like climbing stairs or kneeling

Preferred Qualifications

• Financial industry experience with Bloomberg, Thompson Reuters, FactSet, or CapIQ
• Experience with ConnectWise suite of products
• Exposure to Azure or AWS workloads
• Experience with Google Workspace, Box, Dropbox, Duo, Okta, or AirWatch
• Experience with Citrix XenApp
• Experience with cybersecurity solutions like Carbon Black, Cylance, Crowdstrike, or Cyberhat
• Experience with Mimecast, IronPort, or Proofpoint
• Knowledge of storage platforms such as Nimble, Pure Storage, NetApp, or EMC

About the Company

Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms.