Systems Administrator/Service Desk

Responsibilities

• Provide Tier 1–2 systems administration and end-user support within a classified enterprise network environment.
• Maintain smooth operation of multi-user computer systems and monitor system resources like CPU, disk, and memory.
• Perform systems security administration, including account creation, user profile management, and workstation/server imaging.
• Install, configure, and maintain system-wide software and maintain detailed technical documentation.
• Diagnose customer issues using JIRA or similar ticketing systems to track incidents and implement solutions.
• Collaborate with systems and network engineers on enterprise-wide deployments and technology rollouts.
• Install and troubleshoot workstations, thin clients, applications, printers, and other IT equipment.

Requirements

• 4+ years of experience in an enterprise IT environment performing systems administration or end-user support.
• Active TS/SCI security clearance.
• Experience imaging and deploying Windows servers and/or workstations.
• Experience with Virtual Desktop Infrastructure (VDI), specifically VMware.
• Experience administering enterprise systems using Active Directory.
• Required IAT Certification: Security+, SecurityX (CASP+), or CISSP.
• Required Vendor Certification: Microsoft, VMWare, Cisco, Netapp, Pure Storage, HP, Dell, Linux+, or RedHat (must be achieved within 6 months of hire).

Preferred Qualifications

• Bachelor's Degree.
• Prior military experience.

About the Company

Amentum tackles the world’s toughest challenges to deliver agile and steadfast solutions to the U.S. government and its allies. With more than 50,000 employees across seven continents, we provide a broad range of operational support services to meet the critical needs of our clients.