Systems Administrator

Responsibilities

• Provide Tier II support and management of Windows and Linux workstations on EVDI and physical hardware
• Troubleshoot application functionality, crashes, and performance issues
• Assist customers with Tier 2 incident resolution for Linux and Windows applications
• Provide remote end user desktop support and resolve system incidents
• Respond to escalated service desk and team requests
• Participate in initial triage, response, and notifications for incidents

Requirements

• Active TS/SCI Security Clearance
• Bachelor’s degree in Computer Science, Engineering, or related technical discipline (or equivalent experience)
• 8+ years of related systems administration experience
• Current DoD Information Assurance (IA) Certification (CompTIA Security+ CE, SSCP, or CCNA-Security)
• Knowledge of Active Directory, DNS, DHCP, DFS, LDAP, Windows 10, and Windows Server 2012/2016
• Experience with application troubleshooting (Outlook, Excel, Word, JAVA, Internet Explorer)
• Understanding of ServiceNow, NETS, or other ticketing processes and ITIL v3 or higher

Preferred Qualifications

• Microsoft System Center Configuration Manager (SCCM)
• PowerShell scripting
• Virtualization environments (VMware, Citrix)
• VMware User Experience Management (UEM)
• Microsoft Exchange
• Networking knowledge

Benefits

• Robust health plan including medical, dental, and vision
• Health Savings Account with company contribution
• Annual Paid Time Off and Paid Holidays
• Paid Parental Leave
• 401k with generous company match
• Training and Development Opportunities

About the Company

GRVTY delivers mission and technical expertise to tackle systemic national security issues around the world, partnering with customers to overcome challenges in technology and defense.