System Support Engineer

Responsibilities

• Design, program, test, and deploy PLC-based control systems (Allen Bradley, Siemens, or similar).
• Develop and troubleshoot ladder logic, function block, structured text, and HMI applications.
• Perform hands-on installation, wiring, and troubleshooting of sensors, VFDs, and control panels.
• Provide on-site support to diagnose equipment failures and implement root cause corrective actions.
• Collaborate with senior engineers and vendors on project execution, design reviews, and risk assessments.
• Identify opportunities for control system enhancements to improve safety, performance, and efficiency.

Requirements

• Bachelor’s degree in Electrical Engineering, Mechatronics, Controls Engineering, or a related field.
• 3–5 years of experience in industrial controls, automation, or a related engineering discipline.
• Practical experience with PLCs such as Allen Bradley ControlLogix/CompactLogix or Siemens S7/TIA Portal.
• Ability to read and interpret electrical schematics, P&IDs, and mechanical drawings.
• Strong troubleshooting skills with sensors, pneumatics, VFDs, and electromechanical systems.
• Familiarity with industrial communication protocols like EtherNet/IP, Profinet, or Modbus.
• Ability to work on the shop floor around industrial machinery and lift up to 40 lbs.

Preferred Qualifications

• Experience in material handling environments (warehousing automation, robotics, AGVs/AMRs, or conveyor systems).
• Knowledge of SCADA/HMI platforms such as Ignition, FactoryTalk View, or WinCC.
• Experience building, wiring, or modifying industrial control panels.
• Understanding of safety standards including NFPA 70/79, ISO 13849, and OSHA.

About the Company

DHL Network Operations (USA), Inc. is a leader in global logistics and supply chain solutions, providing cutting-edge automation and engineering excellence to power modern commerce.