System Support Analyst

Responsibilities

• Configure and maintain Windows PCs and Windows Servers
• Conduct system performance testing to identify and resolve inefficiencies
• Provide first-line support for administrative group software and hardware issues
• Manage user account creation and maintenance
• Build and set up desks and workstations for employees
• Provide audio-video conference room support
• Collaborate with trade support to monitor applications and maintain infrastructure
• Manage configuration and maintenance of phone systems
• Maintain inventory of workstations, monitors, and other equipment
• Build and tune monitoring tools to prioritize alerts
• Script solutions to automate basic tasks
• Document processes and procedures related to trading applications and exchanges

Requirements

• 1+ year working with computer hardware (GPUs, Memory, CPU, etc.)
• Strong Windows experience
• Excellent troubleshooting skills
• Ability to make sound decisions in a fast-paced, high-pressure environment
• Ability to perform physical work desk setups
• Good attention to detail when analyzing log files

Preferred Qualifications

• PowerShell scripting experience
• Database experience

About the Company

Founded in 1999, Geneva Trading is a premier global principal trading firm with strategically located offices in Chicago, Dublin, and London, focusing on trading excellence and technological innovation.