System Administrator

About the Company

praxipal develops AI-powered specialists for the healthcare industry of tomorrow. Our AI receptionist, Luna, automates patient communication in medical practices. As a market leader in orthodontics with significant recent funding, we are scaling into other medical specialties.

Responsibilities

• Integrate Luna technically into the infrastructure of new medical practices
• Analyze existing telephone infrastructure and practice management systems
• Plan and configure technical connections, including call forwarding, SIP trunks, and interfaces to common practice systems (e.g., Ivoris, charly by solutio)
• Accompany practices through the entire technical rollout from initial analysis to successful commissioning
• Manage multiple parallel projects and prioritize based on urgency and effort
• Act as the primary technical contact for practice teams, communicating clearly with non-technical staff
• Document integration steps, practice configurations, and technical specifics
• Collaborate closely with Forward Deployed Engineers

Requirements

• Completed training as an IT specialist (Fachinformatiker) or comparable technical qualification
• Knowledge and practical experience with network technology and/or telephony systems (VoIP/SIP)
• Native-level German language skills
• Strong organizational skills to manage multiple simultaneous onboardings
• Problem-solving mindset and ability to explain technical concepts to non-technical users

Benefits

• Competitive salary and participation in the VSOP program
• Urban Sports Club membership
• Deutschland-Ticket job ticket
• Lunch allowance via Lunchit and daily team dinners on company expense
• Regular team events and offsites