Support Worker

Responsibilities

• Provide professional and compassionate support to clients at the Windsor Centre of Hope, ensuring care for their spirit, body, and mind.
• Participate in the development and implementation of client case plans and report progress to the Program Manager.
• Assist with medication monitoring, including ordering and recording via e-MAR or manual systems.
• Implement crisis intervention strategies and support clients in developing problem-solving and coping skills.
• Perform building safety checks, nighttime bed checks, and ensure the security of staff and residents.
• Manage clerical duties including data entry, maintaining client records, and answering telephones.
• Assist with cleaning and sanitizing duties to maintain a safe and healthy environment.

Requirements

• Secondary School Diploma.
• Minimum of 2 years of related experience in a support or social service role.
• Valid G2 or G driver's license with a clean driver's abstract.
• Non-Violent Crisis Intervention training.
• Current First Aid/CPR certificate and WHMIS certificate.
• Ability to pass a Criminal Records Check with vulnerable sector screening.
• Proficiency in Microsoft Office and experience with data management systems.
• Ability to lift/move 20 lbs and perform physical tasks such as bending, twisting, and stooping.

Preferred Qualifications

• University degree, college diploma, or certificate in counseling or a related field.

About the Company

The Salvation Army is a faith- and values-based organization that has served people in need for more than 130 years. We provide essential services including food, clothing, and shelter, while supporting individuals facing unemployment, addiction, and family challenges. We are committed to a mission of hope, service, dignity, and stewardship, welcoming people from all backgrounds to join our purpose-driven team.