Support Supervisor

Responsibilities

• Support both front of house and back of house operations in a fast-paced retail environment
• Manage stock room organization, packing/unpacking shipments, and product flow
• Lead by example to manage conflict and support the team in delivering excellent customer service
• Execute operational policies and procedures, including cashiering and answering phones
• Act as a versatile team member by performing roles such as greeter, runner, or cashier as needed

Requirements

• 2 to 4 years of experience in a high-volume, customer-driven retail environment
• Open availability for a flexible schedule, including overnights, evenings, holidays, and weekends
• Ability to lift at least 40 lbs and stand for extended periods of time
• Physical ability to climb ladders, squat, kneel, bend, and reach
• Minimum of 18 years of age
• Stock-related experience is preferred

Benefits

• Competitive pay and rewards for high performance
• Generous employee discount on collections
• Comprehensive benefits supporting mental, physical, and financial wellness
• Access to Retail Excellence Programs for professional development and coaching
• Opportunities to give back through the Tory Burch Foundation and paid volunteer days

About the Company

Tory Burch is an American luxury lifestyle brand founded in 2004. Anchored in the casual elegance of American sportswear, the brand offers collections ranging from ready-to-wear and handbags to footwear and beauty. Empowering women is the company’s guiding principle, reflected in its culture and the work of the Tory Burch Foundation, which supports women entrepreneurs.