Support Supervisor

Responsibilities

• Support both front and back of house operations in a fast-paced retail environment
• Manage stock room organization, product flow, and shipment processing
• Lead by example to manage conflict and support the team in delivering excellent customer service
• Execute operational policies and procedures, including cashiering and phone support
• Act as a versatile team member by performing roles such as greeter, runner, or cashier as needed

Requirements

• 2 to 4 years of experience in a high-volume, customer-driven retail environment
• Open availability for a flexible schedule, including evenings, holidays, weekends, and overnights
• Ability to lift at least 40 lbs and perform physical tasks such as climbing ladders, bending, and standing for extended periods
• Must be at least 18 years of age

Benefits

• Generous employee discount on beautiful collections
• Access to Retail Excellence Programs in Styling, Coaching, and Brand Ambassador training
• Opportunities to give back through the Tory Burch Foundation and paid volunteer days
• Comprehensive benefits to support mental, physical, and financial well-being

About the Company

Tory Burch is an American luxury lifestyle brand founded in 2004. Anchored in the casual elegance of American sportswear, the brand is defined by effortless silhouettes and innovative materials. Empowering women is the company’s guiding principle, reflected in both its collections and the work of the Tory Burch Foundation, which supports women entrepreneurs.