Support Services Coordinator

Responsibilities

• Provide administrative and operational support to the Office of the Registrar and the Division of Enrollment Management
• Assist with registration, record processing, and communications across various mediums
• Ensure accurate data entry and auditing, including term grade audits and demographic record clean-up
• Support strategic planning for projects, policies, and procedures in collaboration with leadership
• Evaluate project statuses and collect feedback to propose efficient workflow improvements
• Maintain compliance with university policies, record retention schedules, and document purge procedures

Requirements

• Bachelor's degree in a related field or an equivalent combination of education and experience
• Minimum of 2 years of experience working in a Registrar's Office or a higher education setting
• Proficient computer skills, including Microsoft Office (Excel, Access, PowerPoint, Word)
• Strong attention to detail and excellent customer service skills
• Ability to work both independently and as a collaborative team member

Preferred Qualifications

• Experience working with student records and higher education information systems

Benefits

• Medical, prescription drug, and dental coverage
• Paid vacation, holidays, and various leave programs
• Competitive retirement benefits, including defined contribution plans
• Employee and dependent educational benefits
• Life insurance coverage and employee discount programs

About the Company

Rutgers University–Newark (RU-N) is an urban public research university and anchor institution located in Newark, New Jersey. The Division of Enrollment Management is dedicated to attracting, enrolling, and supporting students throughout their entire academic journey.