L
Posted 19 hours ago
Support Engineer
Lyra Technology GroupSupport Engineer- Tier II
Requirements
3+ years Tier 2 IT experience, Microsoft 365 administration, Networking experience, Azure experience, Printer troubleshooting
Skills
Microsoft 365Azurenetworking
About the role
Responsibilities
- Diagnose and troubleshoot technical issues
- Maintain computer systems
- Provide remote and onsite support
- Maintain documentation of processes, issues, and solutions
Requirements
- 3+ years of experience as a Tier 2 IT engineer
- Experience in Microsoft 365 administration
- Networking experience
- Experience troubleshooting printers
- Experience with Azure
- Excellent customer service and communication skills
- Strong problem-solving and analytical skills
Preferred Qualifications
- Degree in Information Technology
- MS-102 certification
- MD-102 certification
About the Company
Lyra Technology Group is a private equity-backed holding company that invests in and operates industry leading technology service businesses.
ScoutJobs Agent
Get matches like this delivered daily
Sign up free — we'll pull jobs that fit your CV from across the web and rank them for you.
Get started — it's freeSupport Engineer
Lyra Technology Group · Cincinnati
