Support Engineer I, Automation

Responsibilities

• Monitor and maintain AISF workcells during second shift, triaging instrument faults, software errors, and run failures
• Coordinate with on-shift Research Operations scientists to prioritize recovery efforts
• Troubleshoot electro-mechanical and software systems
• Surface recurring failure patterns to the engineering team to address root causes
• Run routine maintenance, setup, and teardown to keep workcells reliable
• Document each shift's events, decisions, and outstanding issues for the day team

Requirements

• Bachelor's degree in Engineering, Biology, Chemistry, Materials Science, or related field, or equivalent experience
• 1+ years of hands-on experience with lab automation, lab instrumentation, or production operations
• Ability to troubleshoot electro-mechanical equipment and software systems independently
• Strong written communication skills for shift handoff documentation
• Availability to work a 2–10 PM weekday schedule on site in Cambridge, MA

Preferred Qualifications

• Experience with liquid handlers, plate-based workflows, or high-throughput screening instrumentation
• Familiarity with lab scheduling or workflow orchestration software like Cellario
• Scripting or light programming ability in Python or C# for log analysis
• Exposure to robotic integration platforms or multi-instrument workcell environments
• Background in 24/7 or multi-shift operations environments

About the Company

Lila Sciences is building Scientific Superintelligence™ to solve humankind's greatest challenges. LILA combines advanced AI models with proprietary AI Science Factory™ instruments into an operating system for science that executes the entire scientific method autonomously.