Support Billing Specialist

Responsibilities

• Manage Support Billing requests with accuracy and timeliness
• Complete invoicing tasks for multiple divisions using Microsoft Excel, Word, and specialized programs
• Perform data entry for invoicing tasks to meet daily, weekly, and monthly deadlines
• Distribute invoices via print, email, and EDI
• Handle special billing requirements and invoice modifications for customers
• Proactively resolve issues and engage business partners
• Maintain accurate procedures and support process improvements
• Cross-train to support Billing department team members

Requirements

• 3-5 years of experience in a billing or accounting operations/support environment
• Experience with ticket management using ServiceNow
• Familiarity submitting invoices in Ariba and Coupa
• Associate's degree preferred
• Excellent interpersonal, verbal, and written communication skills
• Highly organized with strong attention to detail
• Ability to multi-task and prioritize in a fast-paced environment

About the Company

At ePlus, we believe technology is a people business. Our team is passionate, skilled, and driven to deliver solutions that make a real difference. We value collaboration, innovation, and extraordinary results.