Support Associate

Responsibilities

• Support both front-of-house and back-of-house operations in a fast-paced luxury retail environment
• Act as a greeter, runner, or cashier to ensure seamless customer service
• Execute operational policies, including answering phones and managing shipments
• Pack and unpack shipments and organize the stock room to maintain efficient product flow
• Maintain store standards to support the smooth running of daily operations

Requirements

• 1-2 years of experience in a high-volume, customer-driven retail environment
• Open availability for a flexible schedule, including evenings, holidays, and weekends
• Ability to lift at least 40 lbs and perform physical tasks such as climbing ladders, bending, and kneeling
• Ability to stand for extended periods of time
• Resourceful, collaborative, and able to multitask with changing priorities

Benefits

• Generous employee discount on beautiful collections
• Access to Retail Excellence Programs in Styling, Coaching, and Brand Ambassador training
• Opportunities to give back through the Tory Burch Foundation and paid volunteer days
• Competitive pay and a welcoming, inclusive company culture

About the Company

Tory Burch is an American luxury lifestyle brand founded in 2004. Anchored in the casual elegance of American sportswear, the brand offers collections ranging from ready-to-wear and handbags to footwear and beauty. Empowering women is the company’s guiding principle, reflected in its culture and the work of the Tory Burch Foundation, which supports women entrepreneurs.