Support Associate

Responsibilities

• Support both front and back of house operations in a fast-paced luxury retail environment
• Act as a greeter, runner, or cashier to ensure smooth store operations
• Execute operational policies and procedures, including answering phones
• Manage shipments by packing and unpacking items
• Organize the stock room to maintain efficient product flow

Requirements

• 1-2 years of experience in a high-volume, customer-driven retail environment
• Ability to lift at least 40 lbs and perform physical tasks such as climbing ladders, kneeling, and standing for extended periods
• Open availability for a flexible schedule, including evenings, weekends, holidays, and occasional overnights
• Stock-related experience is preferred

Preferred Qualifications

• Previous experience working in luxury retail
• Strong multitasking skills and ability to adapt to changing priorities

Benefits

• Generous employee discount on collections
• Access to Retail Excellence Programs in Styling, Coaching, and Brand Ambassador training
• Opportunities for community impact through the Tory Burch Foundation and paid volunteer days
• Comprehensive wellness benefits for eligible employees

About the Company

Tory Burch is an American luxury lifestyle brand founded in 2004. Anchored in the casual elegance of American sportswear, the brand offers collections including ready-to-wear, handbags, footwear, accessories, jewelry, home, and beauty. Empowering women is the company’s guiding principle, reflected in its culture and the work of the Tory Burch Foundation.