Support Associate

Responsibilities

• Support both front-of-house and back-of-house operations in a fast-paced luxury retail environment
• Execute operational policies and procedures, including acting as a greeter, runner, or cashier
• Manage shipments by packing and unpacking items to ensure smooth product flow
• Organize the stock room to maintain efficient store operations
• Assist with answering phones and providing general customer service support

Requirements

• 1-2 years of experience in a high-volume, customer-driven retail environment
• Open availability for a flexible schedule, including overnights, evenings, holidays, and weekends
• Physical ability to lift at least 40 lbs, carry, push, pull, squat, kneel, twist, and climb ladders
• Ability to stand for extended periods of time
• Occasional overnight travel may be required

Preferred Qualifications

• Previous experience in stock-related or warehouse roles

Benefits

• Generous employee discount on luxury collections
• Access to Retail Excellence Programs in Styling, Coaching, and Brand Ambassador roles
• Opportunities for community impact through the Tory Burch Foundation and paid volunteer days
• A welcoming and inclusive company culture

About the Company

Tory Burch is an American luxury lifestyle brand founded in 2004. Anchored in the casual elegance of American sportswear, the brand offers collections including ready-to-wear, handbags, footwear, accessories, jewelry, home, and beauty. Empowering women is the company’s guiding principle, reflected in both its collections and the work of the Tory Burch Foundation.