Support Associate

Responsibilities

• Support both front and back of house operations in a fast-paced luxury retail environment
• Execute operational policies and procedures, including acting as a greeter, runner, or cashier
• Manage shipments by packing and unpacking items to ensure smooth product flow
• Organize the stock room to maintain efficient inventory management
• Assist with answering phones and providing high-quality customer service

Requirements

• 1-2 years of experience in a high-volume, customer-driven retail environment
• Open availability for a flexible schedule, including evenings, weekends, and holidays
• Ability to lift at least 40 lbs and perform physical tasks such as squatting, kneeling, and climbing ladders
• Ability to stand for extended periods of time

Benefits

• Generous employee discount on beautiful collections
• Access to Retail Excellence Programs in Styling, Coaching, and Brand Ambassador roles
• Opportunities for community impact through the Tory Burch Foundation and paid volunteer days
• Supportive work culture focused on well-being and professional growth

About the Company

Tory Burch is an American luxury lifestyle brand founded in 2004. Anchored in the casual elegance of American sportswear, the brand offers collections ranging from ready-to-wear and handbags to footwear and beauty. Empowering women is the company’s guiding principle, reflected through its collections, company culture, and the work of the Tory Burch Foundation.