Support Associate

Responsibilities

• Support both front-of-house and back-of-house operations in a fast-paced luxury retail environment
• Act as a greeter, runner, or cashier to ensure seamless customer service
• Execute operational policies including answering phones and managing shipments
• Pack and unpack shipments and organize the stock room to maintain efficient product flow
• Maintain store standards to support the smooth running of daily operations

Requirements

• 1-2 years of experience in a high-volume, customer-driven retail environment
• Open availability for a flexible schedule, including evenings, weekends, and holidays
• Ability to lift at least 40 lbs and perform physical tasks such as squatting, kneeling, and climbing ladders
• Ability to stand for extended periods of time

Benefits

• Generous employee discount on beautiful collections
• Access to Retail Excellence Programs in Styling, Coaching, and Brand Ambassador roles
• Opportunities to give back through the Tory Burch Foundation and paid volunteer days
• Supportive company culture focused on well-being and professional growth

About the Company

Tory Burch is an American luxury lifestyle brand founded in 2004. Anchored in the casual elegance of American sportswear, the brand's collections include ready-to-wear, handbags, footwear, accessories, jewelry, home, and beauty. Empowering women is the company’s guiding principle, reflected in both its collections and the work of the Tory Burch Foundation.