Support Associate

Responsibilities

• Support both front-of-house and back-of-house operations in a fast-paced luxury retail environment
• Act as a greeter, runner, or cashier to ensure smooth store operations
• Execute operational policies and procedures, including answering phones
• Manage shipments by packing and unpacking items
• Organize the stock room to maintain efficient product flow

Requirements

• 1-2 years of experience in a high-volume, customer-driven retail environment
• Open availability for a flexible schedule, including evenings, holidays, and weekends
• Ability to lift at least 40 lbs, carry, push, pull, squat, kneel, and climb ladders
• Ability to stand for extended periods of time

Benefits

• Generous employee discount and access to exclusive special offers
• Access to Retail Excellence Programs in Styling, Coaching, and Brand Ambassador roles
• Opportunities to give back through the Tory Burch Foundation and paid volunteer days
• Competitive pay and wellness-focused benefits

About the Company

Tory Burch is an American luxury lifestyle brand founded in 2004. Anchored in the casual elegance of American sportswear, the brand offers collections including ready-to-wear, handbags, footwear, accessories, jewelry, home, and beauty. Empowering women is the company’s guiding principle, reflected in both its collections and the work of the Tory Burch Foundation.