Support Associate

Responsibilities

• Support both front-of-house and back-of-house operations in a fast-paced luxury retail environment
• Act as a greeter, runner, or cashier to ensure seamless customer service
• Execute operational policies and procedures, including answering phones
• Manage shipments by packing and unpacking items
• Organize the stock room to maintain efficient product flow and store organization

Requirements

• 1-2 years of experience in a high-volume, customer-driven retail environment
• Open availability for a flexible work schedule, including evenings, holidays, and weekends
• Ability to lift at least 40 lbs and perform physical tasks such as squatting, kneeling, and climbing ladders
• Ability to stand for extended periods of time

Benefits

• Generous employee discount on beautiful collections
• Access to Retail Excellence Programs in Styling, Coaching, and Brand Ambassador roles
• Opportunities for community impact through the Tory Burch Foundation and paid volunteer days
• Comprehensive wellness support to assist with mental and physical health

About the Company

Tory Burch is an American luxury lifestyle brand founded in 2004. Anchored in the casual elegance of American sportswear, the brand offers collections ranging from ready-to-wear and handbags to footwear and beauty. Empowering women is the company’s guiding principle, reflected in its culture and the work of the Tory Burch Foundation, which supports women entrepreneurs.