Support Associate

Responsibilities

• Support both front-of-house and back-of-house retail operations in a fast-paced luxury environment
• Act as a greeter, runner, or cashier to ensure seamless customer service
• Execute operational policies including answering phones and managing shipments
• Pack and unpack shipments and organize the stock room to maintain efficient product flow
• Maintain store standards through various tasks including climbing ladders, reaching, and bending

Requirements

• 1-2 years of experience in a high-volume, customer-driven retail environment
• Open availability for a flexible schedule, including evenings, holidays, and weekends
• Ability to lift at least 40 lbs and perform physical tasks such as pushing, pulling, squatting, and kneeling
• Ability to stand for extended periods of time

Benefits

• Generous employee discount on beautiful collections
• Access to Retail Excellence Programs in Styling, Coaching, and Brand Ambassador roles
• Opportunities to give back through the Tory Burch Foundation and paid volunteer days
• Competitive pay and wellness-focused benefits

About the Company

Tory Burch is an American luxury lifestyle brand founded in 2004. Anchored in the casual elegance of American sportswear, the brand's collections include ready-to-wear, handbags, footwear, accessories, jewelry, home, and beauty. Empowering women is the company’s guiding principle, reflected in both its company culture and the work of the Tory Burch Foundation.